Privacy Policy

PRIVACY POLICY

Effective Date: 21st January 2026

This Privacy Policy describes how Extra Classes AI Edutech Private Limited ("Company", "Extra Classes", "we", "us", or "our") collects, uses, stores, processes, and protects your personal information when you access or use www.extra-classes.com ("Platform").

By accessing or using the Platform, you consent to the practices described in this Privacy Policy.

1

ABOUT US

Extra Classes is an AI-powered educational platform designed to help students improve academic performance through personalized learning tools, practice tests, analytics, and study resources.

The Platform is owned and operated by Extra Classes AI Edutech Private Limited.

2

INFORMATION WE COLLECT

We may collect the following categories of information:

A. Personal Information

  • Name
  • Email address
  • Phone number
  • Date of birth
  • Parent/guardian details (if applicable)
  • Educational details (class, target exam, performance data)

B. Account & Usage Information

  • Login credentials
  • Test performance data
  • Study behavior analytics
  • Time spent on modules
  • Device information
  • IP address
  • Browser type
  • Operating system

C. Payment Information

Payments may be processed through third-party payment gateways. We do not store full debit/credit card details on our servers.

D. AI & Learning Data

The Platform may collect performance analytics and user interaction data to personalize study plans, improve AI recommendations, enhance learning outcomes, and train and improve algorithmic models.

3

HOW WE USE YOUR INFORMATION

We may use your data to:

  • Provide and improve services
  • Personalize study recommendations
  • Process payments
  • Communicate updates
  • Send educational content
  • Provide customer support
  • Improve platform security
  • Comply with legal obligations
  • Prevent fraud or misuse

We may also use anonymized and aggregated data for research, analytics, and product development purposes.

4

DATA SHARING

We do not sell personal data.

We may share information with:

  • Payment gateway providers
  • Cloud hosting providers
  • Analytics service providers
  • Technology infrastructure partners
  • Legal authorities (if required by law)

All such third parties are required to maintain reasonable confidentiality and security safeguards.

5

DATA SECURITY

We implement reasonable technical and organizational safeguards, including:

  • Encryption
  • Secure servers
  • Access controls
  • Regular monitoring

However, no system is completely secure perpetually.

By using the Platform, you acknowledge that:

  • Transmission of data over the internet carries inherent risks
  • We cannot guarantee absolute security
  • We shall not be liable for unauthorized access caused by third-party attacks, cyber incidents, or force majeure events

In the event of a data breach, we will take reasonable steps as required under applicable law.

6

DATA RETENTION

We retain personal data:

  • As long as the account is active
  • As necessary to comply with legal obligations
  • For legitimate business purposes

We may retain anonymized data indefinitely.

7

CHILDREN'S PRIVACY

If the user is under 18 years of age:

  • Use must be supervised by a parent or guardian
  • Parent/guardian consent may be required
  • Parents may contact us to review or request deletion of their child's information
8

USER RIGHTS

Subject to applicable law, users may request:

  • Access to their personal data
  • Correction of inaccurate data
  • Deletion of data (subject to legal obligations)
  • Withdrawal of consent

Requests can be made by contacting us at support@extra-classes.com.

9

COOKIES & TRACKING TECHNOLOGIES

We may use cookies and similar technologies to:

  • Improve user experience
  • Analyze traffic
  • Personalize content

Users may disable cookies via browser settings, though this may affect functionality.

10

AI DISCLOSURE

The Platform uses AI-based algorithms to:

  • Recommend study material
  • Analyze performance
  • Suggest learning improvements

AI outputs are advisory in nature and do not constitute academic guarantees or professional advice.

11

LIMITATION OF LIABILITY

To the fullest extent permitted by law:

Extra Classes AI Edutech Private Limited, its directors, officers, employees, affiliates, and partners shall not be liable for:

  • Data breaches caused by third-party cyber attacks
  • Technical failures beyond reasonable control
  • Loss of data due to user negligence
  • Indirect or consequential damages
  • Unauthorized account access due to credential sharing

Users are responsible for safeguarding login credentials.

12

INTERNATIONAL USERS

If you access the Platform from outside India, you consent to your data being transferred and processed in India.

13

POLICY UPDATES

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be posted on the Platform with revised effective dates.

Continued use of the Platform constitutes acceptance of changes.

14

GOVERNING LAW

This Privacy Policy shall be governed by the laws of India.

Disputes shall be subject to the jurisdiction of courts in Pune, Maharashtra.

15

CONTACT US

For privacy-related queries, please contact:

Email: support@extra-classes.com
Company: Extra Classes AI Edutech Private Limited
Website: https://www.extra-classes.com